OUR METHOD
A structured, pragmatic approach focused on results
Every engagement is unique. Our method combines a deep understanding of your context with fact-based assessment and actionable recommendations — and, when required, direct responsibility for driving implementation through to the expected outcomes.
Understand
Context & ChallengesThis stage typically involves:
- Clarifying strategic, operational and economic objectives.
- Understanding the organization, key stakeholders and their expectations.
- Reviewing existing services, contracts and operating arrangements.
- Identifying constraints, dependencies, risks and timelines.
- Defining expected outcomes and success criteria.
OutcomeEstablish a shared understanding of the situation, key challenges and expected outcomes.
Assess
Assessment & BenchmarkDepending on the engagement, our assessment may cover:
- Costs, pricing and economic models.
- Services, units of work and service levels.
- Contracts and commitments.
- Organizations and operating models.
- Governance and performance.
- Market players, capabilities and practices.
- Performance gaps and improvement opportunities.
OutcomeBuild a reliable, fact-based view of actual performance and market positioning to identify the right levers and support better decisions.
Recommend
Scenarios & DecisionsThis stage may include:
- Building and comparing alternative scenarios.
- Assessing their economic, operational and organizational impacts.
- Challenging feasibility and implementation requirements.
- Building or validating business cases.
- Identifying risks and critical success factors.
- Formulating recommendations and supporting key trade-offs.
OutcomeEnable well-informed, evidence-based and actionable decisions.
Execute
Delivery & ExecutionOur role may include:
- Leading competitive sourcing processes.
- Leading negotiations and renegotiations.
- Driving contracting through to final agreement.
- Managing transitions to new partners.
- Leading transformation programs.
- Driving performance improvement plans.
- Managing optimization and (re)negotiation workstreams.
- Supporting and driving captive acquisitions or divestitures.
OutcomeTurn decisions into concrete action and ensure effective implementation through to results.
Secure Results
Performance & Value RealizationThis may include:
- Tracking commitments, KPIs and SLAs.
- Measuring realized savings and benefits.
- Comparing actual results against objectives and business cases.
- Tracking performance improvement plans.
- Conducting supplier performance reviews.
- Implementing Value Assurance mechanisms.
- Identifying and driving the corrective actions required.
OutcomeEnsure that expected benefits are effectively realized and sustained over time.
LET’S TALK
Facing a complex situation ?
Pricing or performance under challenge, a strained supplier relationship, a contractual dispute, a complex competitive sourcing process or negotiation, a transformation falling short of its objectives: a senior, independent and fact-based perspective can help clarify the situation and identify the right way forward.
NEWS & INSIGHTS
Analysis, perspectives
and lessons from experience
SOURCING
IT Sourcing: Building a Strategy That Delivers
How to define the right model, structure the sourcing process and select partners aligned with your objectives.
BENCHMARK
IT Benchmarking: Know Where You Truly Stand
How relevant market comparisons across costs, services and operating models can reveal performance gaps and support better decisions.
PERFORMANCE
From Contract to Performance:
Turning Commitments into Value
How governance, supplier management and continuous improvement can turn contractual commitments into measurable, sustainable results.
STAY INFORMED
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